Vinted Shoppers Share Anger Regarding Size Changes
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel but did not contact all users about the change.
Digital Channels Backlash
Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.
The platform stated the new system was more in line with other platforms.
They have suggested members to examine their items and update the measurements by hand if necessary, which has left users frustrated.
Size Classification Updates
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
For certain items, the measurements have been reclassified - such as a large size was previously a 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million users, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change concerning shipment methods after backlash from users.
